NUXIT
New User Xperience IT
IT Support You Can Always Rely On
Future-Ready
scalable IT without the overhead
Proactive Care
problems solved before they disrupt your business
Seamless IT
hassle-free technology management
A Frustration-Free Way
to Grow Your Business with Tech
Managed IT Services
Reliable, secure IT that just works
End-to-end IT management for your business. From servers and desktops to networks and software, we keep everything running smoothly, backed by proactive support and rapid response when you need it.
Receive enterprise-grade protection.
Safeguard your operations with enterprise-grade protection tailored for all platforms.
Our multi-layered security framework includes real-time threat monitoring, endpoint protection, phishing prevention, and user training—ensuring your business is secure at every level
Have your data backed up and tested regularly.
Your data is continuously backed up and rigorously tested to guarantee reliability.
In the event of a disruption, our recovery protocols ensure your systems are restored swiftly, minimizing downtime and maintaining business continuity.
Have all your questions answered, always.
Get clear, fast support for every member of your team. No technical question is too small—Get clear straightforward answers that empower your staff to use technology confidently and effectively.
Receive support to plan for the future.
Whether you're expanding your team, opening new locations, or upgrading platforms, we offer strategic guidance and scalable solutions. Our cloud infrastructure adapts to your growth, ensuring seamless transitions and long-term efficiency.
Know what’s happening at all times.
Stay informed with proactive updates and clear communication.
Get full visibility into your IT operations—what’s completed, what’s underway, and what’s next—so you’re always in control and never left guessing.
Who We Are
Nuxit exists to make Technology work for modern businesses - helping teams stay secure, productive, and connected wherever they are.
We believe good service starts with understanding. We take the time to learn how our clients work, what matters to them, and where technology causes friction, so support feels relevant rather than generic.
When issues arise, clients deal with someone who knows their environment and takes ownership. Problems are followed through properly, updates are clear, and nothing is left unresolved or unexplained.
We keep our approach straightforward and reliable. Changes are planned carefully, advice is practical, and decisions are made with the client’s best interests in mind, not sales targets.
Our aim is to make IT predictable and easy to live with. That means fewer surprises, less disruption, and the confidence that someone is quietly keeping things running as they should.
Nuxit supports businesses that value dependable service and a professional, considered approach to IT.
What We Do
Our Services
We offer end-to-end tech support built around what growing businesses actually need, and not vague SLAs, or confusing technical jargon.
You get the right mix of strategy, support, and security to keep your operations running smoothly.
Compliance & Risk Management
Whether you handle financial, legal, or sensitive client data, we help you meet compliance requirements and reduce risk with the right policies, reporting, and protections in place.
OnSite Technical Support & Training
Provide your team with comprehensive support for any technical issue that comes up. Get Training for your team on how to make the best out of your tech.
Strategic Goal-Oriented IT Planning
You get tech that’s aligned your business goals, whether that's scaling up, opening new locations, or migrating systems without disruption.
On/Off-boarding & Offboarding Support
It's easy to bring new staff on or off your systems with secure access, proper permissions, and clear documentation every step of the way.
IT Documentation & Asset Management
Track and document your entire IT environment – devices, licenses, passwords, warranties – so nothing slips through the cracks, and everything stays organized.
Cloud Solutions for
All Business Types
You'll be able to work from anywhere with secure, flexible cloud infrastructure that supports your team and your data — whether you’re remote, hybrid, or in-office.
Tool Management
& Configuration
We configure and manage tools like Microsoft 365, (and many others) with secure access, smooth syncing, and reliable support across all your devices.
Patch Management & Software Updates
Full monitoring, testing, and roll out updates on schedule to keep your systems secure and running smoothly, without interrupting your work.
Hardware, Software & Licensing
Have piece of mind that all the details, from procurement and setup to renewals and upgrades, so your team always has the right tools for the job.
Vendor Comms
& Management
We act as your main point of contact for third-party vendors – internet, phone, software providers – so you don’t waste time chasing different support desks.
Disaster Recovery Planning
Beyond backups, we create full recovery strategies to ensure your business can keep operating, even if something serious goes wrong.
Why NUXIT is Different
Some IT providers charge based on activity, where more problems mean higher costs.
We take a different approach.
At Nuxit, our focus is on preventing issues rather than billing for them. Support is structured around keeping systems stable, secure, and well maintained, not counting tickets.
Costs are predictable, work is planned, and problems are dealt with properly rather than repeatedly. That means fewer surprises, less disruption, and IT that supports your business instead of becoming a distraction.
average msp
“We’ll get back to you.”
Jargon, confusion, blame
Endless back-and-forth
Surprise fees and fine print
Disappearing after onboarding
Treated like a number
Rotating techs
Vague reports
“Fix it when it breaks” approach
No documentation or visibility
Missed handoffs and dropped tickets
Stress around growth and scaling
working with us
Fast and direct support
Clear answers and ownership
Issues resolved, properly explained
Transparent and predictable pricing
Consistent service throughout
Treated like a partner who matters
Personally assigned techs
Easy-to-read specific reports
Proactive support that prevents issues
Everything tracked and logged
Tight processes and full accountability
Step-by-step planning for growth
We Partner with the Best
to Give You the Best
We work directly with trusted names like Samsung, Dell, Microsoft, Lenovo, and more to bring you proven, enterprise-grade technology that fits your business.
These partnerships mean better tools, faster solutions, and direct access to resources that will help your business grow and stay secure. When you work with us, you’re backed by the best in the industry, without the complexity of dealing with them yourself.
Who We Serve
We help small businesses across many industries, with deep experience in Hospitality, Health, Education, Professional Services, Construction, and more.
Most importantly, we work with business owners who:
Understand tech is an investment
Care deeply about the work they’re doing.
See their partners as vendors
Ready to Give us a Try?
We'll Make Technology
One Less Thing to Worry About
If you’ve made it this far, you’re at least a little curious about what working with Nuxit looks like.
New clients start with an onboarding and stabilisation phase. We tidy up issues, document your systems, and get everything running smoothly. Where it makes sense, we apply a one-off onboarding credit so you get this done without any upfront pressure.
At the end, you’ll have a clear picture of your IT and practical recommendations, and we can talk through the best next steps to keep your systems secure and running efficiently.
No pitch. No pressure. Just a straightforward start, and answers you can actually trust
Want to Know More?
Contact Us Below
Based in South London, providing remote and onsite IT support to businesses across the UK.
Email Us
Call Us
020 8152 4550
FAQS
Frequently Asked Questions
What if we’re too small to need managed IT?
If your team uses email, stores data, or relies on software to do their job, then you need IT that works. Small businesses are more vulnerable to issues because they have fewer internal resources to handle them. We scale our support to fit your size, and help you stay protected as you grow.
Isn’t managed IT just for big companies?
Not anymore. Modern IT Providers like us are built specifically for small and mid-sized businesses that don’t have an in-house IT department. You get expert support and enterprise-grade tools, without the overhead or complexity.
What if we already have someone “handling IT”?
Many businesses have a tech-savvy employee or external contact they rely on. We can work alongside them or fully take over, depending on what’s best for your business. Either way, you’ll get more structure, faster response times, and deeper expertise.
How is this different from just calling a tech when something breaks?
That’s break-fix support, and it usually ends up being more reactive, expensive, and stressful. We prevent problems before they happen, keep your systems secure and up to date, and provide consistent, ongoing support that grows with your business.
What if our needs change in a few months?
That’s exactly why our support is flexible. We’ll adjust as your business evolves — scaling up, scaling down, or shifting priorities — without locking you into a long-term, one-size-fits-all contract.
What if we barely have tech issues right now?
That’s great news, and we’ll help keep it that way. The goal isn’t just to fix things when they break, but to prevent issues before they start. We also help improve speed, security, and performance behind the scenes, so your systems stay reliable as your business grows.
Won’t this just add more complexity to our business?
No. This will remove complexity. You’ll have one team to call, one clear process, and full visibility over what’s happening with your systems. No more vendor juggling, DIY troubleshooting, or unclear responsibilities.
We’re not very “techy”. Will this be hard to manage?
Not at all. We handle the technical side, so you don’t have to. We explain everything in plain language, make recommendations that make sense for your business, and keep you updated without overwhelming you with jargon.
Do we need to sign up for everything at once?
No. We can start with what you need most, whether that’s support, security, backups, or a full IT audit, and grow from there. You stay in control of the pace and priorities.
What if we have remote or hybrid staff?
No problem. We support fully remote, hybrid, and multi-location teams with secure access, cloud collaboration tools, and ongoing helpdesk support, no matter where your people are working from.
Here Because You're Thiking of Switching from Another IT Provider?
Most businesses don’t switch IT providers because of one catastrophic failure. They switch because of a slow, grinding breakdown of trust.
At first, it’s tolerable… a few unanswered calls, a support ticket that drags on, a confusing invoice with extra charges you didn’t expect.
You justify it: “They’re probably just busy.”
You tell yourself it’s manageable. Not ideal, but fine for now. Until it isn’t.
Suddenly, your team is doing workaround after workaround… because the MSP team is too slow or dismissive.
You’re paying for “unlimited” support but feel like every request comes with a hidden fee.
You’re told your systems are safe… until a scare proves otherwise.
And when something goes wrong? It’s never their fault. It’s the vendor. Your ISP. Your staff.
This is what “good-enough” IT looks like in the real world:
You waste hours chasing responses, or worse, you get ghosted entirely. (Yes, some business owners said their MSP literally disappeared.)
You’re nickel-and-dimed for every small change, and the invoices don’t make sense. One business owner realized they were still being billed for devices they no longer owned.
You’re sold a dream of proactive care but only hear from your provider when something breaks. There’s no long-term plan, just reaction after reaction.
You’re talked down to when you ask questions, made to feel dumb for not knowing the jargon. Instead of educating you, they intimidate or deflect.
You’re told you’re protected, but when a breach or disaster hits, they’re nowhere to be found.
You’re treated like an account number, not a business partner. Their solutions are cookie-cutter. Their interest in your company? Minimal.
Worst of all, you start lowering your expectations.
Your team stops reporting issues because they know nothing will change.
You accept slow fixes, vague updates, and rotating techs who don’t know your setup because you assume that’s just “how IT is.”
If that’s where you are right now, and you want to see how reliable IT support looks like…
We Can Help You Make The Switch
(Without Headaches)
We’ve guided dozens of businesses through this exact transition.
Messy setups, uncooperative providers, missing documentation — we’ve seen it all, and we know how to clean it up without causing you headaches.
We start with a full technology audit so you know what’s working, what’s at risk, and what needs attention.
Once that’s done, we handle the handover from your current provider.
That includes securing credentials, collecting documentation, and managing the awkward conversations you don’t want to have.
We then create a step-by-step transition plan, mapped around your business hours, staff needs, and ongoing projects. If something needs to change, we’ll explain why, and how we’ll do it without downtime.
Your team gets onboarded clearly and respectfully.
We walk them through what’s new, answer every question, and make sure no one feels lost, rushed, or “too dumb to ask.”
You get updates at every stage. You always know what’s happening, what’s next, and who’s handling it.
And once the switch is done? We don’t disappear. We check in, tighten the gaps, and make sure everything is running smoothly.
If that sounds like something you want to explore, schedule a call with our team below.
© 2025 Nuxit | All Rights Reserved.
NUXIT Limited is a company registered in England and Wales under number 16802541.
Registered Office: 17 The Ryde, Staines-Upon-Thames, TW18 2SL.